Processing
All orders are processed and shipped within 3-5 business days.
Shipping
Please double-check that your shipping information is correct at checkout. Currently, this time we are limited in the ability to make changes once an order has been placed.
Once an item is shipped, the tracking information is out of our control. As much as we would like to assist you, finally delivery is out of our hands. We cannot replace missing or stolen items at this time.
Exchanges and RETURNS
Please contact our Customer Care at MaraJamesCompany@gmail.com and we will help get the process started. If you are experiencing an issue with a Mara-James Product, please include photos and a detailed description in your email in order to determine how to best lend a helping hand.
Visit our Return Policy for a complete look at our Returns and Exchange Policy.
